Delivery Rates 

Metro Brisbane & Sydney

Vanity by Design offer flat rate home delivery to Metro Brisbane & Sydney within 30 kms CBD area.  Brisbane is $90 flat rate & Sydney is $190 flat rate. 

Outside Metro Brisbane & Sydney

If you are located outside the 30km metro area we still offer home delivery. Enter your address at checkout for shipping costs.

In Brisbane and Sydney we have our own vehicles with our Vanity By Design staff ready to go, this means the process is 100% controlled by Vanity By Design. 

Collections

If you are located in QLD or NSW and wish to pick up your vanity from our warehouses, please contact us in advance on (07) 3376 6055 or by email regarding your collection.

Our warehouse opening hours are:

9am to 3:30pm ( Mon - Fri ) for Darra Brisbane Warehouse  

9am to 3.30pm ( Tue - Fri ) for Smithfield Sydney Warehouse. 

Outside Flat Rate Delivery Zones- Depot Collection

If you are located outside of the flat rate delivery zone, we can deliver to your closest depot for collection. Shipping costs are calculated at checkout.

We ship within QLD, NSW & VIC only. 

For depot pick up, the depot will contact you with collection arrangements. Please ensure you have the appropriate means of transport from the depot. 

Order Processing

Once you have placed your order and payment has been confirmed, we generally send stocked products within 24-48 hours excluding weekends & public holidays. If any of the products are on order or out of stock, we will contact you to let you know when your items are ready for dispatch.

Delivery Times Outside Metro Zone

It depends on the shipping destination. All our orders are dispatched from our Darra Brisbane warehouse. Orders will take generally 5-10 business days (exclude weekends) to arrive at the depot, depending on the location. 

For rural locations, please allow up to 12 business days. 

Delivery Conditions

Vanity By Design staff can deliver your purchase into the garage or ground floor. We will not be taking it up stairs or in any lifts.  

If you are not home your order will be sent back to our warehouses unless authorised to leave and you will be contacted to schedule in a new delivery date. There will be a rescheudling fee involved in this process.

Colour Samples

Colour Samples are dispatched the next business day and shipped with Australia Post.  Delivery times are out of our control due to high demands or peak times Australia Post may have. Depending on your location, your Colour Samples are estimated to have the following delivery times: 

Standard Shipping:

    • Metro - 2-4 business days 
    • Country - up to 10 business days

Express Shipping: 

    • Next day delivery (except for extremely remote or regional locations)