Refunds and Returns

Vanity By Design offers a 7 day money back guarantee option, for your ease of mind. From the day you receive your order you have a week to return any unsatisfactory item. If there is no receipt of delivery, we will assume delivery took place 3 days after dispatch.

If you return a product within the 7 day period we will refund the full cost of the product to you. However the following charges/fees will not be reimbursed:

  • Delivery charges from Vanity By Design to your requested address.
  • Cost to return the product to Vanity By Design. Please note prices can vary. 
  • For items with free delivery, a charge will be placed to return the product, depending on the location. 

When returning an item please make sure it is still in its original packaging and original condition. Goods cannot be returned after installation. 

Vanity By Design reserves the rights to change/modify these conditions without prior notice.